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WOOCS 1.1.9
T & C

Credit/Debit Card Details

You agree, understand and confirm that the credit/debit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to us. Further the said information will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

Duration of Sale

Each sale shall last from 24 to 72 hours only and the time of beginning of the sale is 1100 hours IST. Therefore, it is the customer’s responsibility to login earlier if they want to avail better products or styles because our sales are “first come, first served”. The merchandise is not restocked once sold out. No information regarding the presence of any Product in our stock will be given and we will alert you only when an item is sold out.

Equipment

The User shall be responsible for obtaining and maintaining telephone, computer hardware and other equipment needed for access to and use of the Site and all charges related thereto. The Company shall not be liable for any damages to the User’s equipment resulting from the use of the Site.

Cancellation by the Us

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the User

In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only if they are made within 12 hours of making the order on the Site. We will not be able to cancel orders that have already been processed or orders for which request for cancellation is made after the expiry of 12 hours from making the order. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.

Delivery

Please note we insure each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a third party recipient for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by us of our obligation, and transfer of responsibility in the same way. Kindly note that we aim to dispatch all orders within 7 to 10 working days during sale period. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by third party delivery agencies and/or due to time required for statutory clearances during the delivery process.

Further, we may at times be unable to deliver the confirmed order(s) to you and the reason for the same could be inclusive of but not limited to the following:
(i) unavailability of the relevant product; 
(ii) failure of the concerned manufacturer/supplier/designer/importer to deliver relevant product to us; 
(iii) poor/improper/defective quality of the relevant product ascertained through our quality audit process; and
(iv) inaccuracies or errors in product or pricing information. In the event of any circumstance(s) as aforementioned; you shall not be entitled to any damages or monetary compensation.
In the event we are unable to deliver the confirmed order(s) as mentioned herein above and the payment for such order(s) has been made by you through your credit/debit card, the amount paid by you while placing the order(s) on the Site will be reversed back in your card account. 

Colors & Other Details

While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

Petrol wash or washing with water will damage the fabric. Please use professional dry cleaning only. We do not give any guarantee regarding the damage to your garment due to a cleaning process. Do not press the garment directly with a hot iron.

Color bleeds in dark colors might happen due to the garment getting wet in rain, contact with water or sometimes even perspiration. We will not be able to help you in case of color bleeding.

For large quantity of orders. There is a possibility of a slight difference in the measurements due to difference in each fabric and fit. As this is custom made production, each outfit is cut and made individually unlike readymade mass mechanized production.

Since your outfit is handmade, slight variations in the fit of two or more finished outfits produced with the same body measurements may occur, but generally not noticeable.

Once an order is placed online, it is processed immediate and the production process commenced instantly. Please note that cancellation/ changes of orders is thus not possible after the transaction is completed.

Electronic Communications

When you use the site or send emails or other data, information or communication to us, You agree and understand that you are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with you by email or by an electronic record on our site which will be deemed adequate service of notice / electronic record.

Pricing Information in case of sale by us

We strive to provide you with the best prices possible on products and/or services you buy from us, however, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy and the prices shall be determined only at our sole discretion.

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that we accept your order the same shall be debited to your credit card account. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.

No Return No Refund Policy

No Returns or refunds on discounted prices

INTERNATIONAL RETURNS

We do not offer merchandise exchanges on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us sales@shyamalbhumika.com within 24 hours of receiving the order.

Refunds on international orders include duties, taxes and tariffs when sent, and unfortunately, we cannot refund your original domestic and international shipping charges.

We do not accept any returns if the product is dispatched to us within 24 hours of receiving the shipment. So please make sure you report the matter to us and dispatch the product at the earliest once we accept the return request. Kindly do not dispatch the products before receiving a “Return Accepted” confirmation email from us.

Please follow these simple steps to return your purchase:

  1. Wait for receiving a “Return Accepted” confirmation email from us.
  2. Pack your return securely in the original package, if possible.
  3. Courier the parcel back to us at :

 

Studio Avasar
Att Akshay Patel 
1, Ground Floor, Aashkha, Doctor Vani Marg, Lane Opp. Lemon Tree Hotel, Next to Medisurge Hospital, Mithakali, Ahmedabad, Gujarat 380006
Tel:+ (91) 79 2656 2600
M:+ (91)  9833520520
E-mail : sales@shyamalbhumika.com

 

RISK OF LOSS

All items purchased from shyamalbhumika.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

SHIPPING

All of Shyamal & Bhumika orders are shipped door-to-door from Ahmedabad, India to your provided shipping address. Processing the order normally takes 7-10 working days and then Shipping normally takes 5-7 working days.

Shipping destinations offered by Shyamal & Bhumika for delivery will be extended and updated from time to time and listed online. We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchased and then we realize this item is not available, we will promptly inform you within 2 working days of your purchase and fully refund your money for the out of stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P. O. Box details in any part or form.

You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call Customer Service and quote your tracking number to trace your package.

 

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